Customer Service / Order Fulfilment(COOLUM BEACH)(HIMOD)
Job Ref:34541
Customer Service / Order Fulfilment
$30 - $35 Per Hour ( Part Time 3 Days ) Coolum Beach, QLD 4573
Job Description
About HIMOD:
Not only is HIMOD a great place to work, but it is also a fast-growing Sunshine Coast-based company that develops/manufactures LED taillights and other car lighting-based products. We are a distributor for some of the best 4x4 and streetcar brands around the globe. We’re a fast-paced business and you’ll be joining an action-oriented team that brings products to markets all over Australia and New Zealand.
Originally launched in 2019, the HIMOD range now includes over 20 vehicle-specific tail lights and many more great accessories.
An opportunity now exists for the right person to join the team in 2023 for our customer service and order fulfillment role and take the business customer service and order fulfillment to another level.
There is flexibility to mold this role into your own in the business whilst endorsing the HIMOD values and assisting in achieving goals.
At HIMOD not only do we work hard and love what we do, but most importantly we are all super proud to be part of the HIMOD family.
About the Role:
This is the perfect role for someone looking to begin their eCommerce career, with the ability to continually learn on the job and progress as we grow.
Manage and service existing customer and supplier inquiries by providing a professional “can do” attitude, designed to identify and fulfill customer and supplier needs.
You will also be picking stock, packing orders & shipping goods from our warehouse.
Ensure all customer orders are processed promptly within 24 - 48 hours, with a courteous and timely attitude always.
Liaise and strengthen relationships with our suppliers, distributions, and other key stakeholders.
Role Progression:
The role offers growth in stock management or management of customer service staff. As our start-up grows you can expect more from the role and progression alongside.
About you:
Looking to start or develop a career in eCommerce
A driven individual who wants to grow and learn
Excellent attention to detail
Highly organised and process-driven
Strong verbal and written communication skills
Enjoys working in a fast-paced youthful environment
Basic understanding of eCommerce platforms (Shopify, Amazon, eBay) & Microsoft Excel/Google Sheets (preferred but not essential)
Job Key Performance Indicators:
Customer orders fulfilled in accordance with our service standards and procedures
Customer service urgent requests are actioned and completed the same day as received
Management of distribution network through supply indication
Telephone calls are managed in a professional and courteous manner
Hours:
Start From 29th May 2024
3 days a week (Monday, Wednesday, Friday ).
Work hours are 9:00am - 3:00pm. (Flexible Start Times)
90-day probationary period
Working with Us:
At HIMOD our customers mean the world to us but so does our team and culture, by joining us you’ll be able to take advantage of the amazing perks we have on offer:
Staff discount on our amazing products
On job training, specialling in E-commerce
Have a chance to test our new innovations before they hit the market
You’ll also form part of a small vibrant and collaborative culture in a business where you can continue to build your skillset. So why not grow and develop your career whilst working in an environment with like-minded people who love what they do, encourage, and promote innovation, and bring a contagious energy to work every day?
Join HIMOD:
Job Type: Part-time ( Start From 29th May 2024 ) , availability for full-time in Q3.
Part-time hours: 18 per week
Salary: $30.00 ...
- Date Listed:44 minutes ago
- Last Edited:44 minutes ago
- External 'Apply Now' link:https://www.gumtree.com.au/leads.html?q=wi50X6JSnlmX76fpofC6EYxtmJ6PM-g0zYM8Gquyt2YkKPCiN_xif33f25oepa8iK32cJeL-13l8wZVwf6y6Ilhsbiqq1lqy5A4ntx4lyoM1_mPJYQRNYdliXB7qhoKFYFxrD6RzrQKCJVbe2hgGtX5sShp0BKUwQndoyG0DC11sZ7oIPiznY8qyMvyodl5-goQxlcRe4s_ltxNUHoU5vx_LbQXhlLNyDVtP3-USvSqeuv9z8GqmHmZI_xGy2YtegygYiRFCFy4JdHsPmoyEdWMGRJ-dpf-Cb21QY30aEJU
- Salary Type:Hourly Rate
- Advertised By:Private
- Job Type:Casual
- Salary Detail:Salary: $30.00 - $35.00 per hour
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